Policies

All clients must be over the age of 18
No extra guest with you for your appointment
No use of phones during your service
No children are allowed in the salon
*I understand that many of my clients are mothers, but this is for the safety of the children. Your eyes will be closed during the whole service, therefore you will be unable to attend to your child as needed.

Please arrive to your appointment 10 minutes early. *This gives you time to unwind, take off any make up or use the restroom before the service
Arrive to the appointment with no eye makeup on-
*If you have makeup on, you will be asked to wash your face in the bathroom before starting the appointment
If coming in for a Fill from another location- Lashes may need to be removed depending on the quality of the previous application. If the lashes need to be removed, we will need to reschedule you for a full set at a later date.

Rescheduling and Cancellations need to be made 24 hours in advanced
*Any appointment canceled within 24 hours will result in a 50% cancellation fee
If you end up being late to the appointment, the service will still need to end at the scheduled time in courtesy of the other bookings so this could affect the end result of the lash set
If you are more than 20 minutes late to the appointment, we will need to reschedule and this will be considered a late cancellation and you will be charged the 50% cancellation fee
Any NO SHOWS will be put on record and if you would like to book another appointment, you will need to pay for the service in full at the time of booking
A card needs to be on file with a deposit made for your appointment

All services are by appointment only. No walk-ins
There is no refunds on any finished services.
*I want all of my clients to wear their lashes proudly! If you have excessive fall out within 3 days of your service, and you have been following all of the aftercare instructions, please let me know so we can get you in again ASAP. If it is after 3 days, then we will need to schedule a fill appointment at regular price
If an allergic reaction occurs, please contact me ASAP so we can get you in for a removal